We know gift shopping can sometimes come with a few questions, especially when you are ordering for a special occasion.
This page covers some of the things customers ask us most, from delivery and personalisation to sending gifts directly to someone else. If you cannot find what you need, please get in touch and we will be happy to help.
Orders & Delivery
We offer free UK delivery on qualifying orders.
Any delivery options, timescales and charges will be shown clearly at checkout. If you are ordering for a particular date, we always recommend placing your order in good time, especially if the item is personalised.
Delivery times can vary depending on the product you choose and whether personalisation is included.
Estimated timescales will usually be shown on the product page or at checkout. If you need a gift for a specific occasion, it is always best to order as early as you can.
Yes, absolutely.
You can enter the recipient’s delivery address at checkout if you would like the gift sent straight to them. This is a popular option for birthdays, thank you gifts, new baby gifts and other special occasions.
If you need help with a return, please visit our Delivery & Returns page here for the full details.
If your item arrives damaged, faulty, or incorrect, please contact us as soon as possible so we can help put things right. If you are ordering a personalised gift, please note that returns may be limited unless the item is faulty or there has been an error with your order.
We always recommend checking product details carefully before placing your order.
Any available delivery options will be shown at checkout.
If express or upgraded delivery is available for your chosen item, you will be able to select it there. Some personalised products may need a little longer, so it is always worth checking before ordering.
At Gifting Sorted, we offer a carefully chosen range of gifts for all sorts of occasions, recipients and budgets. That includes birthday gifts, wedding and engagement gifts, anniversary gifts, thank you gifts, new baby gifts, retirement gifts and more.
You can shop by occasion, by recipient, or by gift type to make finding the right present easier. Whether you are looking for something personalised, meaningful, practical or fun, we aim to help you find a gift that feels thoughtful and easy to give.
Yes, personalisation is available on selected products.
Where a gift can be personalised, you will be able to add the required details on the product page before placing your order. Personalised gifts can be a lovely way to make a present feel even more thoughtful, whether you are buying for a birthday, wedding, new baby or another special occasion.
Please make sure all personalisation details are entered carefully before checkout, as personalised items may not be eligible for return unless they arrive faulty or incorrect.
That is exactly what Gifting Sorted is here for.
We have organised our collections to help make gift shopping easier, whether you are browsing by occasion, recipient or gift type. If you are not quite sure what to choose, start with who the gift is for or what the occasion is, and use our categories to narrow things down.
If you still need help, you can get in touch with us and we will do our best to point you in the right direction.
Yes, we offer safe and secure payments.
We know that shopping online should feel straightforward and trustworthy, so we want customers to feel confident when placing an order through Gifting Sorted.
If you have any questions before ordering, please contact us and we will be happy to help.